How to fix dns_PROBE _FINISHED _NXDOMAIN Error for WWW Version of the Website

By onjsdev

Dec 9th, 2023

The "DNS_PROBE_FINISHED_NXDOMAIN" error typically indicates that there is a problem with the Domain Name System (DNS) configuration on your computer or network. DNS is the service that translates human-readable domain names into IP addresses that machines can understand.

This article will provide you with a solution to address one of the causes of the issue where you encounter an error while accessing the "www" version of your website URL.

WWW version of the website is accepted as a subdomain so it can be configured in DNS settings in your domain provider website.

Here is our solution to the problem that we enncountered the website hosted on Digital Ocean Linux Server:

  • Go to the Networking Tab
  • Then go to the domains tab and click your domain
  • Create CNAME Record as seen image below:

cname record on digital ocean

After making changes to your DNS settings, it may take up to 24 hours for the changes to propagate and be visible. Therefore, it is necessary to wait for this period before checking to see if the changes have taken effect.


In this guide, we have shown you how to solve DNS_PROBE_FINISHED_NXDOMAIN error occuring due to the www version of your website on digital ocean by saving a new CNAME record.

Thank you for reading.